How Do I...?

How Do I Access the Homeowner Portal?

  1. Visit: https://signin.managebuilding.com/Resident/portal/global-login

  2. Enter the email address associated with your account.

  3. Set your password or use “Forgot Password” if logging in for the first time.

  4. Once logged in, you can view your balance, make payments, submit requests, and more.

Need help logging in? Contact us at (360) 812-9001 or [email protected].

How Do I Submit a Maintenance Request or Work Order?

  1. Log into the Homeowner Portal at https://signin.managebuilding.com/Resident/portal/global-login.

  2. Click on "Requests" followed by "Maintenance request".

  3. Fill in the details about the issue:

    1. Is this related to your unit or common property?

    2. Be as specific as possible (location, description, photos if applicable).

  4. Click Submit request.

Common examples: leaking sprinkler in shared area, broken fence, or landscaping issues (if applicable under association responsibilities).

How Do I Submit an Architectural Change Request (ACC Application)?

  1. Log into the Homeowner Portal at https://signin.managebuilding.com/Resident/portal/global-login.

  2. Click on Architectural Requests.

  3. Followed by Create architectural request.

  4. Read the instructions, fill out the form, and upload any required documentation.

    Before you begin, have the following ready:

    • Description of the proposed change

    • Plot/site plan or sketch

    • Paint chips, material samples, or photos (if applicable)

    • Contractor or vendor info (if available)

The Board typically reviews ACCs within a specified timeframe in the governing documents.

How Do I Contact the Board of Directors?

If you’d like to reach the Board of Directors:

Please contact Spark Community Management at [email protected] or (360) 812-9001.

We will relay your message to the Board and follow up with any responses or next steps.

Tip: Be clear about whether your message is a general comment, concern, or formal request. Attach any relevant documents or photos if needed.

Spark Community Management

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  • (360) 812-9001

  • 4071 Hannegan Rd STE R
    Bellingham, WA 98226

  • PO Box 30018, Bellingham, WA 98228